| What you told us needed improving | What we did about it |
| One learner (male) found delays in online platform saving their answers | We adjusted the autosave from 2 minutes to 30 seconds. We extended logout if no activity from 2 hours to 8 hours. Learner was emailed. Problem was resolved. |
| One learner (male) suggested more notice before course starts | Try for a two month notice period before delivery starts |
| Learners are not sure how to keep course material and assessment pages open in different tabs | Add to navigation video or add instructions |
| Powerpoints and videos of face-to-face session not uploaded immediately after session | If needed (as they were just supplementary) they will be uploaded as soon as session completed |
| Complaints or issues of concern | What we did about it |
| None to report | |
| Critical incidents | What we did about it |
| None to report |